The Ministry of Justice’s (MOJ) new process in respect of the Road Traffic Act personal injury claims occurring in England and Wales came into force on 30 April 2010.

It is anticipated that the new process will provide for early notification of claims, promote early admissions of liability and prompter settlements.

The process is designed to speed up settlement of claims and reduce legal costs. However, to do this it imposes some stringent timescales for various stages of the claim process. If you operate a motor vehicle fleet, Marsh recommends you review your claims management procedures to ensure you can comply with the new rules and obtain full benefit of the lower costs available.

Our claims specialists are available to help you and can deploy our motor claims healthcheck service.