A telecommunication services provider wanted best practice risk management in areas such as fleet management and health and safety. It also hoped to reduce its insurance premium as a result.

Marsh was asked to carry out a benchmarking service on a yearly basis, to highlight the company’s strengths and weaknesses in risk management and help it achieve continuous progress.

The result is that the firm now has clear evidence of its year-on-year improvement in the areas reviewed and assessed. Marsh has used the benchmarking reports in its presentations to the insurance market, and has helped the firm reduce its overall spend on insurance premiums from 0.51% of turnover to 0.36% of turnover during a three-year period.

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